HOTEL RULES
The Hotel rules may be subject to change based on the type of room and the date of arrival.
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Voucher CHECK IN time starts at 2:00 pm
Voucher CHECK OUT time is before 10:30 am
If you need an early check in, you will be charged € 50,00. You can purchase this at same time as you book or upon arrival, subject to availability. If you don’t need the room you can have a free partial check-in (documents* registration, balance of the stay and beach service). The rooms will be assigned starting from 2.00 pm.
* all guests must be provided with an identity document, including minors
Upon departure, any extras and City Tax will be paid
If you need a late check out, you can purchase this upon arrival at the hotel or during your stay, subject to availability, with an additional charge (amount varies according to the seasonality of the rates) If you are arriving one day later or you decide to cancel or amend your reservation, you will be charged the full price of your stay
ROOMS: for safety reasons, only checked-in guests are allowed on private hotel premises such as hotel rooms and the maximum capacity per room may not be surpassed. In case of extra person or visitors, Reception must be informed prior to this and an additional fee will be charged for the extra person/visitors. You are not paying for room, but per person. As a registered guest, you are responsible for your visitors at all times. Should the hotelier become aware of any undeclared people, the cost related to the presence of the latter will be charged to the holder of the booking with a rate increased by 40% on the daily price.
Deluxe Rooms: in case of non-availability of Deluxe Room, we will accommodate you into the Garden Room without extra charge
Garden Room:please, inform us about people with walking difficulties as Garden Rooms located on the first floor do not have a lift
The safety is extremely important to us, preparation of food in guest rooms by any type of cooking appliances is prohibited. Any costs associated with repairs and/or replacement, as well as any special cleaning requirements, will be charged. For any need to heat food you can contact the Reception
The cleaning of the bedrooms / bathroom and the change of towels takes place every day, the change of bed linen every two days. Extra change bed linen or towels, for an additional fee
CHILDREN: children are welcome. Children aged under 3 share a bed with their parents; cot or extra bed upon request, at an extra charge
RESTAURANT: breakfast and meals are served in the Poseidonia room, which overlooks the park and the swimming pool, equipped with large opening windows that allow natural ventilation or in the Athena room, equipped with large windows and air conditioning system compliant with standards or in the large Minerva room equipped with compliant air conditioning system. The restaurant is closed for lunch; in the months of July and August (except for events in the structure), a "light lunch" service is available by the pool for a fee. Drinks with meals are not included. Takeaway from the breakfast buffet is prohibited. For any needs, please contact the dining room staff.
MEAL TIMES: breakfast: from 7.30 to 10.00; light lunch by the pool: from 12.30pm to 2.00pm (only available in July and August); dinner: from 7.30 pm to 9.00 pm
For infants up to 12 months: our kitchen offers: pasta, vegetable broth and vegetable puree made with high quality fresh products (baby foods are not provided). Half board stays: the preparation of baby food with the products listed above is included for both lunch and dinner. Different requests will be quoted separately. Stays in B&B: for the preparation of baby food with the products listed above or different requests, supplements apply.
For better management of our little guests and to allow them to eat peacefully, early meal service is provided: Lunch 12.15-12.45 Dinner 19.00-19.30
We can accommodate to individual dietary requirements so please contact us to discuss your needs
POOL: it is open every day from 8.00 to 19.00. For any logistical, technical or functional needs or on the occasion of private events, the pool area may not be accessible from 1.00 pm onwards (contact the structure to find out the dates of the events). Children under the age of 14 can only use the swimming pool under the supervision of a parent or an adult who assumes responsibility. Access to the swimming pool is reserved exclusively for housed guests
BEACH: free private beach, about 350 meters from the hotel, reachable in 5 minutes on foot, alongside a Mediterranean pine forest. The assignment of an umbrella, a deckchair and a sunbed for each room, regardless of the number of occupants, it is done directly upon arrival on the beach, subject to availability, from the 2nd to the 6th row. The beach service included depends on the number of nights booked (1 night=1 day / 2 nights=2 days /...). On the day of check-out the beach service is not included. Upon request, with a supplement and subject to availability, it is possible to book the beach service also for the day of check-out.
EVENTS: the hotel organizes events, weddings and private evenings by the pool with live music (contact the property to find out the dates of the events)
INTERNET: wireless connection is free and available throughout the hotel
AIR CONDITIONING: in the room and in the common areas in the months of July and August
DOGS: dogs small pets (maximum 10kg) are allowed, upon request, in the Garden Rooms. It is necessary to specify the request at the time of booking; There is a daily supplement in addition to an amount for final cleaning. They are not allowed in the common rooms, the swimming pool and the beach. The presence of dogs is subject to the signing and acceptance of our regulations which will be sent at the time of booking
PARKING AREA: free. The DELUXE, DELUXE SUPERIOR rooms e STANDARD have a private car park in front of the hotel. The GARDEN ROOMS have a parking space for exclusive use which can be accessed directly from the room
CANCELLATIONS: cancellations may vary depending on the type of booking, the season and the offer applied. Please check this information when booking
We accept the following CREDIT CARDS: Visa, Master Card, American Express
We ask our guests to be respectful of your neighbors and to not congregating in public areas where the noise will disturb others and this may lead to eviction from the hotel with no refund. Use of the television or radio is permitted with moderate volume
We abide a strict non-smoking policy for customer safety inside the internal areas of the hotel and in the rooms. Smoking is allowed in the open spaces
The hotel is not responsible for physical damage caused by improper use of equipment and services
It is possible to book a transfer to/from the hotel through the reception, the cost of which is borne by the customer